Making your Phone System do things you have only ever dreamed of
TeleWare applications deliver productivity to mobile / distributed workers and cost savings to the business while delivering calls swiftly and efficiently to a person who can help the caller. Our solutions enable call delivery to remote locations and avoid call handling bottlenecks and cul-de-sacs.
Each year, businesses spend many thousands investing in promoting the company and generating inbound calls. Yet, only a few businesses can effectively manage these calls when they are received. TeleWare solutions has been proven to increase call answering by 300%, delivering calls to someone who can help and delivering satisfaction to your customers. The more remote the location; the more you have issues of system overload or signal interference; the more challenging the call distribution options; the more powerful your TeleWare solution becomes.
Established in 1991 as a on-premise solution provider, since 1997 we have also delivered our services as hosted telephony using the Communications as a Service (CaaS) model, reducing the business expenditure and providing the advantages of our fully secure and redundant data centres.
Since 2003, we have provided fixed mobile convergence solutions using our Guard band Spectrum Licence.
TeleWare’s products are well recognised for delivering truly visionary solutions focussed on the needs of mobile and distributed workers and always making best possible use of existing infrastructure and protecting your investment.