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Products

Providing the building blocks to save costs and enhance productivity.

Discover Intelligent Office

Creating flexible call routing and delivery solutions to maximise call answering.

Discover Intelligent Connect

Integrating Fixed to Mobile for greater productivity and to deliver single handset telephony options.

Private Mobile Office

Delivering Communications as a Service with the SLAs to meet demanding business requirements.

Hosted Communications
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TeleWare Mobile

Bringing Mobiles into the Corporate Infrastructure.

TeleWare Mobile

Secure Recording

Delivering call recording to meet FSA Compliance.

Mobile Compliance

Intelligent Connect

Planning your call answering to secure business advantage.

Intelligent Connect

Making your Phone System do things you have only ever dreamed of

TeleWare applications deliver productivity to mobile / distributed workers and cost savings to the business while delivering calls swiftly and efficiently to a person who can help the caller. Our solutions enable call delivery to remote locations and avoid call handling bottlenecks and cul-de-sacs.

Each year, businesses spend many thousands investing in promoting the company and generating inbound calls. Yet, only a few businesses can effectively manage these calls when they are received. TeleWare solutions has been proven to increase call answering by 300%, delivering calls to someone who can help and delivering satisfaction to your customers. The more remote the location; the more you have issues of system overload or signal interference; the more challenging the call distribution options; the more powerful your TeleWare solution becomes.

Established in 1991 as a on-premise solution provider, since 1997 we have also delivered our services as hosted telephony using the Communications as a Service (CaaS) model, reducing the business expenditure and providing the advantages of our fully secure and redundant data centres.

Since 2003, we have provided fixed mobile convergence solutions using our Guard band Spectrum Licence.

TeleWare’s products are well recognised for delivering truly visionary solutions focussed on the needs of mobile and distributed workers and always making best possible use of existing infrastructure and protecting your investment.

News & Events

BT / TeleWare Mobile Device Recording Service

Thu, 15 Dec 2011 12:00:00 GMT

First customers now live on BT / TeleWare mobile device recording service

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Call Recording, Fraud Detection & Analytics Showcase 2011

Tue, 01 Nov 2011

Find out more information about the scheduled TeleWare event here

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